Chief Roberts

Chief Kevin Roberts
7911 North McDonough Street
Jonesboro, GA. 30236
770-477-3602 (Desk)

Captain Kincaid

Captain William Kincaid
7911 North McDonough Street
Jonesboro, GA 30236
770-477-3603 (Desk)

Mission Statement

The mission of the Office of Professional Standards is to ensure that the integrity of the Department is maintained by developing and implementing policies that abide by CALEA Accreditation Standards; and through a system of internal discipline where objectivity, fairness and justice are assured by an intensive, impartial investigative and review process.

Office of Professional Standards FAQs

• Most complaints involving citizen to employee contact can be resolved by speaking with the employee’s immediate supervisor. These type of complaints involve a misunderstanding of our Departmental Procedures or laws, and no further action is needed.
• Allegations of employee misconduct or policy violations require an investigation, and a complaint should be filed with our Department.
• Citizens are encouraged to file their complaints in person and in writing.
• Complaints filed against employees of this Department may meet with an OPS investigator Monday through Friday between 8:00 a.m. – 5:00 p.m. or any Departmental supervisor, by U.S. Postal Service, telephone, or email.
• The Department encourages the filing of legitimate complaints against employees as a means by which they can be held accountable to the public. This Department simultaneously seeks to hold members of the public responsible for the filing of false and malicious allegations against employees.
• Upon receipt of the complaint, it will be reviewed and assigned for investigation. Once complete, the person who filed the complaint will be notified of the final disposition.
• Due to the complexity of investigations, and to ensure that all complaints are investigated fairly, impartially and completely, we ask for your patience, as the Department is committed to due process for all involved parties. The goal of our Department is to have the investigation completed within four (4) to six (6) months.
• Capt. Gary Flinn 770-477-3603 email:
• Lt. Sabriya Hill 770-477-3786 email:
• Det. Robert Wilborn 678-610-4707 email:
• Det. Michael Lowe 770-473-3921 email:

Major K. Green
7911 North McDonough Street
Jonesboro, GA 30236
770-477-3578 (Desk)